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Servicing your Rolex

The Servicing Process

Every Official Rolex Retailer and Rolex affiliate is authorized to receive your Rolex watch for servicing. Upon receiving your watch, a member of staff notes any requests you may have. The watch is then sent to a watchmaker. 

Rolex watch being assembled

Assembly and Lubrication of the Movement

The cleaned components are dried, after which the movement is entirely reassembled and lubricated. 
The watchmaker makes the first adjustments to the precision of the movement according to the brand’s accuracy criteria.

A Rolex watch being waterproofness tested

Waterproofness Test

Your watch is pressure-tested in water to check that it is watertight, and thereafter the bracelet is refitted to the case.

Man wearing a Rolex watch on his wrist